Privacy Policy

Introduction

Welcome to http://structural-cad-drafting.trustedstandard.com! We are committed to maintaining a transparent and secure environment for our users, ensuring that your privacy is always respected. This comprehensive Privacy Policy explains how we collect, utilize, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at http://structural-cad-drafting.trustedstandard.com.
Mobile and desktop applications developed by us.
Online services offered through our platform.
Products that we provide, either directly or through partnerships.

Please note that this policy does not extend to third-party platforms, apps, or services accessed via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in various ways:

Account Creation and Use: When you create an account on our platform or use our services as an authorized user, we collect and process your personal data for the purpose of providing these services.
Website Visits: Any time you visit our websites, we may gather information about your interaction with our content and features.
Communication: If you choose to receive newsletters, emails, calls, or texts from us, we will process your contact details and communication preferences accordingly.

Personal Data Collection

We collect a variety of personal data to enhance your experience, improve our services, and personalize our interactions:

Account Information: This includes usernames, passwords (hashed and salted), account creation details, and profile information provided during registration.
Payment Details: We securely process payment information, such as credit card numbers, billing addresses, and payment history, for transactions on our platform.
Financial Records: In some cases, we may collect financial data related to your use of our services or products, including banking details (for direct debits or refunds).
Purchase History: We track and store information about the products you purchase from us, including quantities, prices, and delivery addresses.
Device Identifiers: Our systems may log mobile device identifiers (e.g., IP addresses) and other unique device characteristics to provide and improve our services.
Location Data: With your consent, we can access your location data to tailor content and services to your specific area.
Feedback and Reviews: We encourage user feedback and reviews, which may include personal details if provided voluntarily.
Social Media Information: If you choose to log in or interact with our platform via social media accounts, we will collect the information made accessible by your social media settings.
Product Interaction: Details about how you interact with our products, such as features used, time spent on each page, and product preferences, are also collected.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our website:

Strictly Necessary Cookies: These ensure basic functions of our site, like login sessions and language preferences.
Preference Cookies: They remember user settings and customization choices for a personalized experience.
Analytics Cookies: Used by analytics tools (like Google Analytics) to collect information about your use of our website, including traffic sources, page views, and bounce rates.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies:

Personal data is retained for as long as necessary to fulfill the purposes it was collected for, including legal requirements and business needs.
Once the purpose has been achieved or expires, we securely delete or anonymize the data to protect your privacy.

Security Measures

We take significant steps to safeguard your personal information:

Implementing industry-standard encryption protocols for secure data transmission and storage.
Engaging trusted third-party processors who adhere to strict security standards to handle sensitive data on our behalf.
Regularly reviewing and updating our security measures to adapt to emerging threats.

User Rights (Depending on Your Location)

The privacy laws in your jurisdiction may grant you certain rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You can ask us to correct or update any inaccurate or incomplete information.
Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your personal data.
Restriction: You may limit our processing of your data under certain circumstances.
Data Portability: This allows you to receive your personal data in a structured, commonly used format.
Objection: You have the right to object to the processing of your data for specific purposes.
Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise these rights or file an appeal/complaint, please contact our dedicated privacy team using the details provided below.

Changes to Privacy Policy

We reserve the right to update this policy as necessary to reflect changes in our practices or legal requirements:

Any modifications will be posted on this page with a revised effective date.
We encourage you to review this policy periodically for the latest information.

Contact Us

For any privacy-related inquiries, requests for data access or deletion, or feedback, please contact us:

Email: [email protected]
Postal Address: [Provide physical address]

We appreciate your trust in our company, and we are committed to maintaining the highest standards of privacy protection.